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NOTICE: The Dream Big $1,000 monthly Drawing. Learn More

River Valley Credit Union and
our fraud support team will NEVER:

  • Call, text or email you asking for personal or account information.
  • Call, text or email asking you to provide your PIN or online banking password or answers to your security questions.
  • Ask you to download anything on your mobile device (except our mobile app), or ask to remote into your device or computer.
  • Call, email, or text asking you to do test transactions.
  • Ask you to reply "yes" to a text from our fraud department (Credit or debit card) to confirm a transaction that you didn't do.


If anyone has called or texted you, asking for this information,
please contact us at 937-859-6260 as soon as possible.