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NOTICE: Starting June 4th, our Dayton and West Carrollton drive-thrus will be temporarily closed as we upgrade our ATMs to Interactive Teller Machines (ITMs) for an enhanced banking experience. We expect to reopen by July 1. We appreciate your patience and look forward to serving you better!

River Valley Credit Union and
our fraud support team will NEVER:

  • Call, text or email you asking for personal or account information.
  • Call, text or email asking you to provide your PIN or online banking password or answers to your security questions.
  • Ask you to download anything on your mobile device (except our mobile app), or ask to remote into your device or computer.
  • Call, email, or text asking you to do test transactions.
  • Ask you to reply "yes" to a text from our fraud department (Credit or debit card) to confirm a transaction that you didn't do.

IMPORTANT!

If anyone has called or texted you, asking for this information,
please contact us at 937-859-6260 as soon as possible.